Privacy Policy

Keeping your data safe is very important to us. This privacy policy explains how we use any personal information we collect about you when you create a booking, contact us or use this website.
What information do we collect about you?
We collect information about you when you place a booking with us. This information is held on the servers of our booking system partner Hip Camp/Cool Camping. Please visit their website at Hip Camp/Cool Camping Privacy Statement for further information on how they look after your data.
How will we use the information about you?
When creating a booking, a contract for us to supply a service is created. Consent to store your data is automatically granted as we have a “Legitimate Interest” & “Good Reason” for storing this data as a contract is in place. Data processing is necessary to create and maintain the booking.
In the course of creating your booking we will ask for your Name, Address, Telephone Number and Email Address in order to identify the booking and enable us to contact regarding the booking. We also require the dates of stay for your booking, the chosen yurt and the size of your party to enable us the manage the booking correctly.
We never have and will not share or sell our data to anyone else, nor use it for marketing purposes. We do not have a direct marketing strategy, only indirect advertising aimed at the general public.
Access to your information, correction and deletion
You have the right to request a copy of the information that we hold about you, or ask for this to be deleted. If you would like to request a copy your personal information or request a deletion, please contact us. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. Please note that we are unable to delete personal information that is attached to a contract/booking which is active (during the current season for example).
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this page. This privacy policy was last reviewed in January 2024.